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Service

Service
Pre-sales service:
According to the needs of customers, detailed description of all types of equipment to adapt to the characteristics
Can provide all kinds of equipment testing, to help users understand the equipment before the purchase of processing performance and ability to adapt to materials
As far as possible to provide you with the best allocation of equipment program and economic applicability, recommend cost-effective equipment
Work with clients to discuss the screw form and process conditions needed for processing materials
On sale service:
According to the needs of all types of users, provide complete plant planning, design and reasonable project
Timely understanding of the user's progress and the progress of our company's equipment processing, so that timely delivery


After-sale service:
Provide 24 hours after-sales service line, convenient for users
Free instruction, installation, commissioning and training of operators and maintenance personnel
Provide follow-up services to users when processing new products
Make sure the spare parts inventory of new and old products in order to serve in time
Apply the advantage of computer to set up client file and access data in time
Regular visits to users, to establish a good communication platform



Service tenet:True feelings, conscientious, convenient and efficient
Providing first-class service, quality products and technical support is Powertech plastic machinery's commitment to customers and the primary duty of every employee. Customer evaluation and satisfaction are the only standard to test service quality. Qingdao Powertech Machinery Co. the company will with all areas of the business partners work together, and give full play to protect the customer's investment, to provide comprehensive services in the product integration, system implementation, technical support, staff training etc.. At the same time, each customer of Powertech plastics machinery will have an appointed senior executive member who is responsible for keeping track and communicating with each other to obtain timely feedback of product and service.

Customer service:
Qingdao Powertech Machinery Co.,Ltd.  will with all areas of the business partners, to provide users of automatic data acquisition program planning, design, configuration, installation, implementation and upgrade.
Qingdao Powertech Machinery Co.,Ltd.  will ensure the implementation to provide comprehensive and professional service equipment of plastic machinery products successfully.


Contact information:
Mobile/Whatsapp/Viber:+86-151-92681981      Email:infopowertech@126.com      Skype:chinamax2008      Contact Person: Mr. Zhao



Technical support:
Powertech plastic machinery after-sales service department will be responsible for after-sales service and maintenance support. Through perfect and advanced technical means, such as technical maintenance, user support center, and so on, to ensure the timeliness, continuity and professionalism of after-sales service, and provide high-quality packaging machinery parts.

Training service:
Powertech plastics machinery will be responsible for providing users with systematic training to enable them to fully understand the basic knowledge and skills of daily operations and maintenance.


 
We provide perfect solutions for all kinds of plastic machinery products:

Powertech machinery is a great importance to product quality and customer demand of enterprises. Therefore, we are in the production of the above product series, in full consideration of "energy efficient" premise, to ensure that the user "convenient, stable and safe" experience.

Our promise:

The products are of high quality and treat each customer sincerely. We listen to our customers and try our best to meet the needs of our clients and help you overcome the difficulties. This commitment is not only effective to our customers, agents, distributors, suppliers, and our employees, but also our commitment.We offer:

  • Advanced customized solutions
  • Complete product line
  • Deep drilling for many years of professional technology
  • An uncompromising standards
Customer care

We are committed to care for every customer's needs. We strictly carry out the customer service provision, in the service of each process, let you have the joyful mood. If you have any questions or need our help, please contact our customer service team. We strive to achieve:

  • High quality and high efficiency;
  • frank、fair、polite;
  • Patience to listen to、A quick response;
  • To improve the professional knowledge and skills of team。
Quality assurance

The quality is the constant pursuit of the spirit of enterprise Powertech machinery. Our "quality control policy is not only let the products meet the standard, and than you expect。

  • 《Quality control policy》of the four core:
  • Strict quality management and auditing procedures
  • enthusiasm、Timely feedback to customers
  • Product improvement system
Environmental responsibility

Powertech machinery is a great importance to environmental protection and sustainable development of enterprises. Our products and systems have the characteristics of environmental protection, energy conservation and the sustainable development, at the same time, we know that holds the responsibility of the important environmental protectors.

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